WP Assistant
By Atiba

How to Resolve Intermittent Cache Clearing Error on WP Engine

If you’re seeing the intermittent “Oops, something went wrong clearing all caches” message on WP Engine, you’re not alone. This issue can stem from server load spikes, plugin conflicts, or temporary platform glitches. In this guide, we’ll walk through targeted troubleshooting steps to pinpoint and fix the cache clearing error.

I'm getting an intermittent cache clearing issue with WPEngine. The error message is: "Oops, something went wrong clearing all caches. Please try again in a few minutes."

This only happens sometimes and then sometimes it works. Any idea what's causing this?

It sounds frustrating to see that intermittent error when clearing your cache on WP Engine. Here are a few possibilities that might explain why it happens now and then:

  • Server Overload: WP Engine’s servers might get busy, especially during peak traffic times or when many processes run simultaneously. Waiting a few minutes and trying again, as the error suggests, is a good first step.
  • Plugin Conflicts: Sometimes a plugin interferes with WP Engine’s caching. You could deactivate your plugins one at a time, then try clearing the cache after each deactivation. If it suddenly works after turning off a specific plugin, you’ve likely found the culprit.
  • WP Engine System Issue: It might be a temporary glitch on WP Engine’s end. Check their status page or reach out to their support for any ongoing issues.

Since this is intermittent and could be related to server-side settings or conflicts within the WP Engine environment, contacting WP Engine support with your server logs and details is your best bet. If you’d like hands-on assistance, Atiba can help with tricky WordPress situations. You can visit https://www.atiba.com/get-quote/ or email info@atiba.com.

Are you able to find this same issue documented anywhere?

I looked through the WordPress forums and docs but didn’t see that exact error message - “Oops, something went wrong clearing all caches. Please try again in a few minutes.” - anywhere.

What I did find were general tips for cache issues, like clearing your browser’s cache and cookies in case outdated data is causing trouble.

Although there isn’t a direct match for that specific WP Engine error, the steps I shared earlier are still the best places to start. If you’ve already tried them and the error persists, definitely reach out to WP Engine support or consider getting help from Atiba.

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