Privacy Policy

Your privacy matters to us. This Privacy Policy explains what information WPAssistant collects, how we use it, and how we protect it.

What Information Do We Collect?

We collect:

  • User Inputs: Any messages or questions you send to WPAssistant.
  • User Account Information: If you register an account, we may store your username and email address.
  • Usage Data: Details like timestamps, session length, and how often you use WPAssistant.
  • Technical Data: Things like your IP address, browser type, and device information to optimize performance.
  • Cookies and Tracking Data: Used to improve functionality and analytics.
  • Legal Compliance Data: Information required to meet GDPR and CCPA compliance.

How Do We Use Your Data?

We use the information we collect to:

  • Improve WPAssistant’s responses and performance.
  • Provide customer support and troubleshoot issues.
  • Generate public knowledge base content (but don’t worry, you can opt out of this!).
  • Send updates, security alerts, and service-related messages.
  • Comply with legal and regulatory requirements.

Do We Share Your Information?

Your interactions may be processed by third-party AI providers (like OpenAI, Google, or DeepSeek). While we don’t sell your data, these providers may have their own privacy policies in place. Additionally, we may share anonymized or aggregated data with research partners to improve WPAssistant.

Security Measures and Data Transfers

To protect your data:

  • We use SSL/TLS encryption for secure transmissions.
  • We regularly update our security practices to prevent unauthorized access.
  • Your data may be processed in different countries, but we ensure compliance with international data protection laws and implement appropriate safeguards such as Standard Contractual Clauses (SCCs) for EU users.
  • We conduct regular security audits and implement access control policies to prevent unauthorized access.

Your Rights and Choices

You have the right to access, correct, delete, or restrict the processing of your data. To exercise these rights, contact us at [email address].

What About "Do Not Track" Signals?

Right now, WPAssistant does not respond to “Do Not Track” signals. However, as industry standards evolve, we may reconsider our approach.

Contact Us

For any privacy-related inquiries or to exercise your data rights, you can reach out to us at support@wpassistant.ai.