This Q&A looks at solving a blank wp-admin page when you clone a site with Duplicator Pro. The user sees a white screen at wp-admin without any error message. You’ll review environment checks, debugging settings, plugin and theme tests to get the dashboard back.
I just took a duplicate of a WordPress website using Duplicator Pro. When I go to wp-admin
it just gives me a white screen. No error messages.
Seeing a blank page after cloning a WordPress site with Duplicator Pro can be exasperating. Let’s walk through steps to track down the cause:
wp-config.php
if needed:
define('WP_MEMORY_LIMIT', '256M');
define('WP_MAX_MEMORY_LIMIT', '512M');
Edit wp-config.php
to write errors to a log rather than showing them on screen:
define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
define('WP_DEBUG_DISPLAY', false);
@ini_set('display_errors', 0);
Then revisit wp-admin
and open wp-content/debug.log
.
wp-content/plugins
to plugins_old
. If wp-admin
loads, restore and reactivate them one at a time.wp-content/themes
. WordPress will fall back to a default theme..htaccess_old
so WordPress can rebuild it.wp-config.php
and confirm the database server is up.If none of this clears the blank screen, check the WordPress support forums or consider contacting Duplicator Pro’s help desk.